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First
1.About Package
aixiASIA to protect your privacy,we promise send your products in a secret condition,the packaging a black plastic bag without any pictures and words about  sex words.

2.About Product
All products are 100% , workable and checked carefully before sending out.
All products are made of Medical grade material, 100% safety, harmless to the body,   (It is normal that you smell slight odor when first open, because product was in sealed package for months. Please clean it and dry it naturally, the smell will disappear soon.)
Battery has test report: MSDS and UN38.3
Product certification; CE certification, ROHS certification
Voltage; 3.7V
Battery capacity; 300mAh
Vibration frequency;12speed
 

3.About warranty
12 months warranty. Buy with confidence
If the item is defective, please notify us within 7 days after receive. Do not open dispute without communication.
If you are not satisfied when you receive your item, please return it within 15 days for a replacement or money back. Please contact our after service staff before return it.
If item is defective in 1 month, we will shoulder ONE WAY freight sending you a replacement after receiving returns. Or offer refund (not include freight) after we receive the defective item.
If item is defective after 3 months, you can still send it back to us. We will Repair it for you after receiving the defective item. But you have to pay the extra shipping fee
All products are 100% NEW and tested before shipment.

Last
If you are satisfied with our products and service, Please leave us a 5 stars feedback.
If you have any problems or question regarding your transaction please contact us before leaving any type of feedback.
All emails will be answered within 1 work day. If you do not receive our reply, please kindly re-send your email or complaint to our manager.

What to to if meet product problem
Please use the product according to the product manual first, if you still cannot use it, please contact customer service in time, please do not open dispute at will, we believe communiocation is much better than dispute.
 
About Working Time
Because of time difference, there will be delay in communication, but messages will be reply within one workday. please be patient.
 
About Feedback
We regard customers as our friends. We hope you can shop from us with more happiness and less worry. your support is very important to us, Please do not forget to leave us 5-Star feedback.

Privacy Guaranteed:

Your privacy is the utmost importance to us. The default name on the package is "toy"(any other requirements, please send us a message), and with our discreet packaging you can shop in confidence, the only person who knows what's inside the package is you!